Profile
A company achieves results through prudent management of its own customers.
Elliot provides a Business Process Outsourcing offering which integrates consultancy, solutions and structures. This provides clients with a complete service in the design, automation and outsourced management of processes tightly related to the Customer Care & Billing, Customer Accounting and Marketing areas.
The integrated Elliot solutions help to take care of processes like those of the client front end (Call Centre and Help Desk), the back office (document management, delivery process management) and those of an administrative nature (Post Billing).
Elliot is member of AIGET and CMMC
The components of the Elliot offering therefore include Multi-Channel Call Centre, Back Office, Billing Process and Document Process Management solutions. They are supported by an “Operations” organisation which oversees the development of product support services. The focus of Elliot is to support service companies to guarantee any "Service Level Agreement" agreed with the final client, committing itself in turn to respect the SLA required by the Client for any activities which are taken over.
- RELIABLE PARTNER
- Elliot offers its services as an outsourcer acting as a professional partner and not just as a supplier of services.
- OPTIMISATION
- Ensure that your company's energies are focused on its core business.